Meet Landlord Partner: Taylor Critchley
Partnering for Housing Stability
When Taylor Critchley, Property Manager for Connect Property Management, first learned about Miriam’s House’s homeless response programs, she saw more than a housing initiative—she saw a chance to be part of real change.
“I actually stumbled into partnering with Miriam’s House through one of the property owners I manage for. She wanted to use her rental property for something with greater purpose, and suggested we connect with Miriam’s House. I had never heard of the organization before, but once I learned about their mission and how they support individuals and families transitioning out of homelessness, I was incredibly moved. I immediately felt connected to their work, and realized this was a way I could use my career in property management to be part of something deeply meaningful and impactful.”
Taylor has been working with Miriam’s House for several years, providing stable housing for individuals and families transitioning out of homelessness. For her, the decision was both values-driven and practical.
“I’ve always been a deeply compassionate person, and I believe that everyone deserves a safe place to call home. Working with Miriam’s House has shown me that homelessness is not a moral failing—often, it’s the result of circumstances and systems that have failed people again and again. I think those of us who live what many would consider a “normal” life sometimes forget how many advantages and support systems we’ve had along the way. Not everyone is that lucky. I believe in leading with empathy and doing what I can to help create a more just and caring world.”
That support has made all the difference. Taylor describes one tenant, a young man who had just aged out of foster care and had experienced homelessness after having nowhere to go. “I worked with Miriam’s House to help place him in one of our rentals, and his story absolutely broke my heart. Helping him find stable housing made me realize just how important these programs are. People like him have often faced crisis after crisis without anyone to catch them. That placement reminded me why this work matters so much—it’s not just about a roof, it’s about giving someone a chance.”
For Taylor, the impact goes beyond individual stories. She knows that stable housing impacts the entire community and encourages other landlords to get involved: “It’s true that some of the clients may not meet typical rental qualifications, and that can feel risky. But I would encourage landlords to look at the bigger picture. Working with Miriam’s House is an opportunity to make a real difference in someone’s life. The reward of helping someone gain stability far outweighs the perceived risk. We have the power to be part of a solution, and that’s something to be proud of.”